Knowledge Ops Solution for Banks
Turn every employee into an expert with a knowledge ops solution built for thriving banks.
When bank employees rely on messy, hard-to-find documentation, training and operations can feel chaotic. Employees make mistakes, supervisors are bogged down with questions, and the customer experience suffers.
To see real employee training, performance, and compliance improvements, we need to change how we think about and use knowledge in the workplace.
We need to operationalize knowledge.
Say goodbye to traditional knowledge management. ScreenSteps is a three-pillar knowledge ops solution that arms your teams with the tools, frameworks, and habits to empower consistent employee training & performance. Here's how it works:
Put information directly at your employees' fingertips with digital guides and courses. It's like an internal Google for your bank.
Employees can do more by memorizing less. Empower expert employees with a better way to work & train.
Guarantee success with gameplans, workshops and one-on-one coaching to become a knowledge ops expert.
Put every answer at your employees’ fingertips with a knowledge ops platform.
The platform has all the functionality of a knowledge base to help you create, organize, and share digital guides with your end-users. Plus, it simplifies employee training with custom courses and learning paths.
Whether it's bringing in new hires or rolling out new software, traditional training methods don't work for the modern workplace.
Find & Follow gives you framework you need to build training programs that develop confident, consistent, and independent employees in days - not weeks or months.
One of the biggest struggles for banks is ensuring every employee follows procedures compliantly, especially when procedures are complex or can change at the drop of a hat.
ScreenSteps allows for instant change management and adoption. Plus, use analytics, notifications, and acknowledgments to cover all your bases during audits.
Learn how to leverage micro-courses and digital guides for a smoother technology rollout.
Learn a framework for better new hire training & onboarding at your financial institution.
Discover strategies to ensure every policy, procedure, and SOP maintains compliance.
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