Courses & Learning Paths
Develop confident & productive employees with custom courses and learning paths directly in your ScreenSteps knowledge base.
ScreenSteps courses & learning paths allow you to create self-paced training resources that users can take from home, in the office, or anywhere in between. Watch the video to see how it works.
Create new-hire courses and learning paths to make onboarding quick, repeatable, and scalable.
Boost employee confidence with continuous learning opportunities, directly in your ScreenSteps knowledge base.
Keep your team up to date on the latest systems, procedures, and protocols with self-paced learning resources.
“Fifteen agents recently went through training with ScreenSteps and their performance is the BEST that this call center has seen from any new hire training class in the last year.”
“ScreenSteps gave me such a massive advantage and is part of the reason why I'm in the position I'm in. I am now capable of coming into organizations and completely revamping their training and their processes because I have a secret weapon. No one else can move as fast, no one else can get things done as quickly.”
“Screensteps has helped us build a better training program and help provide our employees with the best training possible to help them succeed in their new role. The product is so easy to use, which has allowed us to constantly update our training as our product evolves.”
ScreenSteps courses allow you to create simple, self-paced courses to transfer foundational knowledge to employees and other learners.
Easily visualize progress with modules and a progress bar. Employees can learn at a pace that is comfortable to them, from anywhere in the world.
ScreenSteps courses are perfect for teaching background information, contextual information, and big-picture concepts.
Sometimes one course isn't enough — group multiple courses into learning paths to allow learners to progressively build on their knowledge.
Easily track progress within a learning path to see what employees have already learned and what's coming up next.
Learning paths are great for role-specific onboarding programs and career development.
Train users the way they want to learn. ScreenSteps allows you to customize course content to fit your learners' needs and preferences.
Host videos, embed PowerPoints, crosslink to knowledge base guides, and so much more.
Course analytics give you insights into what courses are compelling and which take longer for learners to finish.
Whether you're upskilling one user or onboarding an entire class of employees, ScreenSteps courses make it easy to assign and enroll individuals or user groups.
Permissions allow you to make courses visible to only the users who need access.
Track progress at the individual level or the group level to ensure everyone is advancing.
Manage which learners can see each course to make learning decisions easy.
See which learners enroll, make progress, and finish a course.
Notice a learner is behind? Send email reminders to nudge them along their learning journey.
No. Learning Management Systems (LMS) generally have many more features including quizzes, SCORM compliance, etc. ScreenSteps is a very lightweight LMS designed for successfully helping new employees onboard in your organization, or helping existing employees adapt to changes in processes or applications that they use.
While we don't have any native integrations, we can work with you to find a solution for your LMS. We've successfully worked with other companies in the past to help resolve any issues. Contact us and we can talk about your integration needs and possible solutions.
Yes, ScreenSteps does host videos for training resources. Or you can easily embed videos from Wistia, Vimeo, or YouTube for your courses.
ScreenSteps courses are best used in the following situations:
Training new employees or customers:
Training existing employees or customers:
Your goal with ScreenSteps courses should not be to teach your employees everything they need to know. Instead, prepare them for an instructor led training event or introduce them to a process or tool and rely on your knowledge base to guide them through the processes they need to follow later on.
The less memorization you require in your training the more effective your training will be.
Foundational courses are a core component of the Find & Follow Training Framework. These courses are where organizations transfer foundational knowledge to employees, before introducing them to digital guides for performing tasks and solving problems.
Dive into the details on how to create courses that will prepare your employees for on-the-job experiences.
Cut through the training clutter and provide your employees with crucial information so they are prepared to work independently.