FIND & FOLLOW RESOURCE CENTER
Reduce questions, mistakes, and stress with a framework built for the modern workplace.
The Find & Follow Framework is a modern approach to employee training, onboarding, and performance support.
It focuses on creating systems and strategies for effectively transferring knowledge from those who know the information to those who perform tasks & solve problems.
When your business relies on tribal knowledge, you experience challenges with onboarding, employee independence, and change management.
The Four Systems of Find & Follow provide a roadmap for improving in each of these areas by escaping tribal knowledge. It simplifies the implementation process by breaking up the Find & Follow Framework into four phases.
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Reduce Supervisor Burnout & Improve Employee Performance by Transferring Knowledge Faster
In Find & Follow, Greg & Jonathan DeVore provide the key to solving the knowledge transfer problem and transforming your business. Don’t spend another day wasting your and your team’s time relying on tribal knowledge – get a copy now!
FREE COURSE
This short 30-minute course will provide a visual overview of how the Find & Follow Framework will empower you and your team to transfer knowledge faster and more efficiently, creating a more productive workplace.
In this blog post, we reveal three essential changes your company needs to make to become a Find & Follow Organization.
Then, we go into how you can make those changes, including what your first steps will be.
In this on-demand webinar, Greg and Jonathan break down the root cause of chaotic business operations.
Then, they build the case for how implementing the Find & Follow Framework allows you to effectively transfer knowledge to your employees, exactly when they need it.
The Find & Follow Training Framework is a 3-phase approach to employee training and performance support.
Employees start by learning the foundational context of their job. Next, they learn how to search, find, and follow the digital guides they need to perform tasks and solve problems. Finally, employees run through practice activities to get comfortable finding and follow the digital guides.
Traditional training methods spend 90% of their time on lectures and PowerPoints and rely heavily on memorization. This results in long training times, mistakes, questions, and bogged-down supervisors.
With the Find & Follow Training Framework, new hires learn the foundational information needed for their job and then use real-life practice scenarios to learn how to find and follow digital guides.
WEBINAR SERIES
Start here – an introduction to the Find & Follow Training Framework.
Learn how to plan your Find & Follow training program using the Find & Follow Workshop.
Learn how to develop digital guides that are findable, followable, and scannable.
Learn how to create training courses that transfer foundational knowledge to new-hires.
Learn how to create your practice activities curriculum for hands-on practice with your digital guides.
It's time to launch! Learn how to run your Find & Follow Training program.
The Find & Follow Workshop is the recommended first step of preparing to launch a Find & Follow Training Program. The workshop has three main goals: align, define, and dig.
In this blog post, we explain what you walk away with after you’ve completed a Find & Follow Workshop, including what is included in the Find & Follow Workshop Report.
Use this free workbook to run a Find & Follow Workshop. It will help you plan your training and knowledge base resources.
Do you really need a Find & Follow Workshop? The answer to that question is yes. In this blog post, you’ll learn more about the benefits you get from running a Find & Follow Workshop.
In this blog post, we explain the three parts of a Find & Follow Workshop as well as how you track the information you discuss during the workshop.
In this blog post, we compare the experience and outcomes of running a Find & Follow Workshop on your own vs. hiring ScreenSteps to run it for you.
A knowledge ops platform is a software solution that allows you to effectively transfer knowledge to your employees through foundational courses & digital guides.
The platform similar to a traditional knowledge base software, but better.
ScreenSteps is a Knowledge Ops Platform that enables organizations to transfer knowledge quickly and efficiently to their employees.
With fast & flexible authoring, analytics for data-driven decisions, courses, notifications, and more, this platform is your one-stop-shop for knowledge.
Ready for real, sustainable onboarding & performance improvements? We've created roadmaps to help articulate what steps are necessary to climb the Knowledge Ops Maturity Model with the Find & Follow Framework.
Workshop and weekly coaching sessions to create digital guides that empower employees to complete tasks, answer questions, and solve problems.
Workshop, course design, and weekly coaching sessions to create digital guides and training resources to successfully implement Find & Follow.
Let us do the work! We'll run a Find & Follow Workshop and create all the resources you need to successfully build and launch Find & Follow at your organization.
Use this guide as your step-by-step playbook for how to plan, build, and run a Find & Follow training program at your organization.
Use this checklist to make sure you include important information and leave out unnecessary details.
Use this template to help you outline the curriculum and the flow of each training topic.
Use this quick reference guide to help you plan how to run your training practice scenarios.
Download this packet to get access to free templates & examples of digital guides that guide employees through any task or problem.
Use this Digital Guides Checklist to evaluate, update, and create digital guides that are findable, followable, and scannable.
Implementing the Find & Follow Framework can seem daunting. But we promise, it's so worth it.
Our team of Find & Follow experts is ready to help you every step of the way. Schedule a discovery call to get started.