Reduce questions, mistakes, and training time with a knowledge ops solution built for the modern team.
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What is a knowledge ops solution?
Technology alone won’t solve your employee training and operations problems. You need a holistic strategy that takes into consideration your software and habits. Discover the three pillars that make up a knowledge ops solution.
1. Knowledge Ops Platform
The ScreenSteps knowledge ops platform is your centralized knowledge hub for employee training and ongoing performance support resources.
It has all the functionality of a knowledge base to help you create, organize, and share digital guides with your end-users. Plus, it simplifies employee training with custom courses and learning paths.
All of the features are built to support the Find & Follow Framework.
2. Find & Follow Framework
The Find & Follow Framework provides you with a methodology to empower your employees to become independent and confident workers.
With Find & Follow, you have a clear path on how to implement your knowledge ops strategy to reach your training and operations goals. The framework helps you plan and create knowledge resources, train your employees faster, empower your employees, and instantly adapt to changes.
3. Coaching + Implementation
We would never leave you on your own! You’ll have questions — we have answers. When you adopt ScreenSteps, you will have experts and resources to support you from initial implementation onwards.
The implementation process is broken down into four steps to provide your team with a clear timeline and to set clear expectations.
The coaching and implementation plans are tailored to each client, so talk to a ScreenSteps rep to create a support plan that works best for your company.
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