Build guides that are more flexible than Word or SharePoint docs.
Avoid costly mistakes with followable directions.
Empower employees to handle any procedure, no matter the complexity.
Simplify complex procedures with a combination of text and visual directions. Build these dynamic digital guides in minutes using authoring features like integrated screen capture, foldable sections, pop-up links, and more, making it easier for employees to navigate complicated issues.
Go beyond the perfect scenario when you document your troubleshooting guides. Account for every variable as you capture complex decision trees to troubleshoot problems.
Don’t let employees shy away from challenging procedures. When you create a clear path to troubleshooting problems, anyone can follow your guide and resolve an issue. Even new employees can feel confident in handling complex procedures on their own.
Streamline knowledge transfer with AI tools.
Build interactive checklists that meet employees at their skill level.
Follow your guides on the browser you are working in.
