Answer Plan
For teams who want traditional knowledge management.
10 user minimum
What's included:
Online Knowledge Base
Integrated Screen Capture
Slack & Teams Integration
AI Search
Interactive Checklists
Workflows (Decision Trees)
Integration With All Web-Based Apps
Courses
Video Recording & Hosting
Notifications
AI Knowledge Capture
Security Review + MSA Support
Entra ID & Okta Integration
Success Manager
Guide Plan
For teams who want to level up with knowledge operations.
10 user minimum
What's included:
Online Knowledge Base
Integrated Screen Capture
Slack & Teams Integration
AI Search
Interactive Checklists
Workflows (Decision Trees)
Integration With All Web-Based Apps
Courses
Video Recording & Hosting (add-on)
Notifications
AI Knowledge Capture
Security Review + MSA Support
Entra ID & Okta Integration
Success Manager
Enterprise Plan
For teams that need extra support, security, & customization.
20 user minimum
What's included:
Online Knowledge Base
Integrated Screen Capture
Slack & Teams Integration
AI Search
Interactive Checklists
Workflows (Decision Trees)
Integration With All Web-Based Apps
Courses
Video Recording & Hosting
Notifications
AI Knowledge Capture
Security Review + MSA Support
Entra ID & Okta Integration
Success Manager
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Say goodbye to questions, mistakes, and long training time. Transform the way you transfer knowledge with a platform designed for the modern workplace.
We've helped teams of all shapes and sizes build knowledge ops platforms and training programs to empower expert-level employees. Implementation can be tailored to each business. Here is a rough estimate of what to expect.
Self-Service
For teams who are comfortable building & launching on their own.
What's included:
Kick-off call
Self-paced courses
Access to help center
Find & Follow Workshop
12 coaching sessions
Content optimization
Training program development
Training program launch
Standard
For teams who want help creating findable, followable, & scannable guides.
What's included:
Kick-off call
Self-paced courses
Access to help center
Find & Follow Workshop
12 coaching sessions
Content optimization
Training program development
Training program launch
Accelerated
For teams who want ScreenSteps to do the heavy lifting (we're happy to).
What's included:
Kick-off call
Self-paced courses
Access to help center
Find & Follow Workshop
12 coaching sessions
Content optimization
Training program development
Training program launch
How Mid-Atlantic Federal Credit Union and the ScreenSteps implementation team built and launched a complete knowledge ops solution in 12 weeks.
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Cushman & Wakefield uses ScreenSteps for faster authoring and better knowledge sharing.
See how this contact center used call flows to create interactive guides, giving their reps the consistency they needed.
connectFirst was merging four credit unions and needed a way to organize all of their documents in one location.
Stop wasting time with clunky, outdated, and ineffective authoring tools. Create a centralized knowledge hub that your employees can actually use when they need information.
