Knowledge Ops Solution for Change Management

Seamlessly handle simple and complex changes in operations

Adopt to change faster during a tech rollout, core conversion, or other change management project with a knowledge ops solution.

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Don’t miss a beat with a solution that allows you to handle complex changes faster

Change is inevitable in business. ScreenSteps enables companies to handle simple and complex changes.

Whether your business is undergoing a core conversion, technology rollout, or another complex change management project, ScreenSteps provides you with the technology and the framework to seamlessly make the changes without shutting down your operations.

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Real Find & Follow Results

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Drop in onboarding time
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Adoption rates
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Drop in Time-to-Proficiency
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Drop in average hold time

Features for transferring knowledge to employees

Interactive Guides

Checklists, decision trees, and other articles to transfer actionable knowledge

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Certifications

Automate reminders to verify the accuracy of your digital guides

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Notifications

Send updates to users and hold users accountable with acknowledgments

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Clarify AI

AI features for creating resources and searching your knowledge ops platform

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Change doesn’t have to slow your operations down — not with a knowledge transfer strategy.

How ScreenSteps allows you to adopt change faster

Transition successfully into the new with the full knowledge ops solution. The ScreenSteps Knowledge Ops Solution includes a combination of our knowledge ops platform and the Find & Follow Framework. 

Knowledge Ops Platform

Knowledge Ops Platform

Google-like search to be employees’ right-hand guide through change

Your employees have questions — and they need access to answers. The ScreenSteps Knowledge Ops Platform provides you with a centralized location for all of your company knowledge. 

Train employees on your new technology and procedures faster with foundational courses and digital guides that you can transfer knowledge more efficiently. Once employees learn how to find and follow the digital guides, they can adopt change immediately.

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Knowledge Ops Platform
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Find & Follow Framework

Instill employee confidence with a clear knowledge transfer strategy

Find & Follow helps you identify how and when employees need different information. This structure guides you in building a training and employee support plan that enables your employees to adopt change faster.

Find & Follow helps you do that by:

  • Helping you determine the best way to deliver knowledge

  • Creating courses for building foundational knowledge

  • Providing hands-on experience

Explore the Framework

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Future-Proof Your Team

Adopt simple and complex changes faster in the future

Once you have launched your ScreenSteps site, you are better prepared for future changes, big and small.

Need to add a step to a procedure? Make the change, publish the change, and employees can immediately follow the updated procedure in your digital guide.

Undergoing a new tech rollout? Your employees already know how to find and follow digital guides so minimal training is required. 

See the Solution

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ScreenSteps Implementation Kick Off

Coaching + Implementation

Get professional implementation support for a successful launch

Change is challenging. With ScreenSteps, you don’t have to implement change alone.

ScreenSteps offers different implementation and coaching services so that you can launch your ScreenSteps knowledge ops platform with confidence.

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ScreenSteps Implementation Kick Off

What our customers are saying

"For any new project, during the very first conversation, my team will say, ‘We need ScreenSteps involved.’ ScreenSteps is at the very beginning of the process, not at the very end.”

Jason Mercer-Pottinger
Operations Director, Baxter Healthcare

"These guides are giving me a lot more confidence in using Salesforce and training others on how to use it. And it's giving others confidence in how to use Salesforce”

Lori Bright
Training & Development Manager, Binswanger Glass

How does Find & Follow change your business?

Faster training

Faster adoption

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Increased compliance

Fewer mistakes

Decreased task time

Confident employees

Fewer questions

Less stress

  • Demo

Confident employee

Adapt to change faster with a knowledge ops solution

Companies that use ScreenSteps and the Find & Follow Framework implement and adopt change faster with minimal interruptions to your day-to-day operations.

Schedule a ScreenSteps Demo icon-arrow-right-2

Confident employee

Adapt to change faster with a knowledge ops solution

Companies that use ScreenSteps and the Find & Follow Framework implement and adopt change faster with minimal interruptions to your day-to-day operations. 

Schedule a ScreenSteps Demo icon-arrow-right-2