Knowledge Ops Solution for Digital Transformation

Adopt new technology faster without interruptions to your day-to-day operations

Simplify the process of implementing new technology in your business with the power and reliability of a knowledge ops solution.

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Navigate digital transformation without the headache

Business in today’s world requires evolving with the times — which means modernizing your technology stack. 

Beyond initial adoption, many businesses struggle to get employees to continue using the software the company invests in. 

ScreenSteps helps negate that, allowing you to achieve total adoption. With ScreenSteps, you have a platform and framework to handle a digital transformation project seamlessly.

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Real Find & Follow Results

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Drop in onboarding time
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Adoption rates
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Drop in Time-to-Proficiency
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Drop in average hold time

Features for rolling out new technology

Interactive Guides

Checklists, decision trees, and other articles to transfer actionable knowledge

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Courses

Create text and video courses for transferring foundational knowledge

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Browser Extension

Access digital guides on the web browser you are working in

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Clarify AI

AI features for creating resources and searching your knowledge ops platform

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Memorizing all the clicks isn’t going to work — you need a holistic knowledge transfer strategy.

How ScreenSteps helps you adopt new software completely

To achieve total adoption, you need a knowledge ops strategy and the right software to help you launch your new technology and ensure continued software adoption. ScreenSteps covers both areas with our Find & Follow Framework and knowledge ops platform.

Knowledge Ops Platform

Knowledge Ops Platform

Reduce questions with a centralized library of digital guides

If you require employees to memorize all the clicks and processes with your new software, it can take months for employees to learn the new technology.

With ScreenSteps, you can instead design interactive how-to articles that enable your employees to adopt the new software faster. These digital guides are centralized in your knowledge ops platform so employees can quickly find and follow the instructions while they are in their workflow.

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Knowledge Ops Platform
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Find & Follow Framework

Provide employees with in-the-moment support using better knowledge transfer

When you undergo a digital transformation, learning all of that information can be overwhelming. The Find & Follow Framework gives you the blueprint for enabling employees to adopt change faster. It does this by:

  • Helping you determine the best way to deliver knowledge
  • Creating courses for building foundational knowledge
  • Providing real-life experience with the software

Explore the Framework

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Knowledge Ops Solution

Ensure complete adoption with optimization and reinforcement

Don’t let employee involvement fade away. Reinforce continued software adoption and usage with the tools and a strategy that makes optimization easier.

The Find & Follow Framework helps you form habits for optimizing your digital guides. The knowledge ops platform supports the strategy with optimization features like certifications to remind you to verify your guides are up to date.

See the Full Solution

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ScreenSteps Implementation Kick Off

Coaching + Implementation

Get professional implementation support for a successful launch

Undergoing a digital transformation is challenging. With ScreenSteps, you don’t have to implement change alone.

ScreenSteps offers different implementation and coaching services to help you prepare your Find & Follow program and knowledge ops platform that will support your technology rollout.

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ScreenSteps Implementation Kick Off

What our customers are saying

"For any new project, during the very first conversation, my team will say, ‘We need ScreenSteps involved.’ ScreenSteps is at the very beginning of the process, not at the very end.”

Jason Mercer-Pottinger
Operations Director, Baxter Healthcare

"These guides are giving me a lot more confidence in using Salesforce and training others on how to use it. And it's giving others confidence in how to use Salesforce”

Lori Bright
Training & Development Manager, Binswanger Glass

How does Find & Follow change your business?

Faster training

Faster adoption

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Increased compliance

Fewer mistakes

Decreased task time

Confident employees

Fewer questions

Less stress

  • Demo

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Maximize the impact of your digital transformation

Get the most out of your digital transformation by developing a plan and using the tools that will guarantee continued adoption post-launch.

Schedule a ScreenSteps Demo icon-arrow-right-2

Confident employee

Maximize the impact of your digital transformation

Get the most out of your digital transformation by developing a plan and using the tools that will guarantee continued adoption post-launch.

Schedule a ScreenSteps Demo icon-arrow-right-2