Knowledge Ops Solution for Internal Operations
Stop making your employees memorize how to perform every task and procedure. Instead, walk them through simple and complex procedures with clear guides.
When employees rely on memorization and tribal knowledge, work feels chaotic. But when employees can quickly find and follow the information they need, when they need it, everything runs smoother.
Create a centralized knowledge hub for employee training & performance support.
Train and onboard in less time with a better way to transfer knowledge to new and tenured employees.
You're not alone. Guarantee success with one-on-one coaching, workshops, and implementations.
Stop relying on tribal knowledge and employee memorization and start empowering confident employees.
Speed up the content creation process while easily combining words and images to better explain your processes.
ScreenSteps contains tools — including built-in screen capture, foolproof formatting, and styled text blocks — so you can fill your knowledge hub quickly with crystal-clear content.
ScreenSteps courses allow you to create simple, self-paced courses to transfer foundational knowledge to employees and other learners.
Group multiple courses into learning paths to allow learners to progressively build on their knowledge.
Track progress at the individual level or the group level to ensure everyone is advancing.
Find & Follow is a framework that helps businesses transfer knowledge more efficiently.
It enables employees to work more confidently and independently and handle complex procedures — all without needing assistance from supervisors.
The Find & Follow Framework pairs with the ScreenSteps knowledge ops platform to achieve these results.
"It allows us to move a lot faster and to create a lot more content than we would have previously been able to. This allows us to stand out and definitely have a much more thorough knowledge base than a lot of our competitors."
Colin Slade
VP Customer Success & Services, Cloudbeds
“ScreenSteps slices in half the time it takes to create content. Those who are contributing often comment on how easy it is to create content.”
Derek Cisler
Training Manager, Cushman & Wakefield
Create expert-level SOPs with this downlaodable template packet.
Explore our library of 16 demo videos to see how the knowledge ops platform works.
Learn how to plan, build, and run a new hire training program with this step-by-step playbook.
Demo
Take the headache out of training and employee support with a complete knowledge ops solution.