The reality of running a business is employees are constantly phasing in and out of your company. Whether employees quit or retire, or you scale your business, you need to be prepared for a changing workforce.
As employees leave your company, you don’t want their experiential knowledge walking out the door with them.
ScreenSteps helps you capture that knowledge and transfer it to your next generation of workers. That way, your employees can continue to build on what your retiring employees perfected.
Checklists, decision trees, and other articles to transfer actionable knowledge
Automate reminders to verify the accuracy of your digital guides
AI features for creating resources and searching your knowledge ops platform
Knowledge Ops Platform
Capture and share your experts’ knowledge in a knowledge ops platform. This centralized location houses your foundational courses and interactive digital guides so that you can effectively transfer knowledge.
With the quick authoring tools, you can build findable, followable, and scannable guides that anyone can use to handle a task correctly.
Find & Follow Framework
The Find & Follow Framework provides you with a format for building your knowledge transfer strategy. It guides you in sharing that expertise by helping you:
While capturing your experts’ knowledge is good, your business will continue to evolve. That means your policies and procedures will continue to change.
ScreenSteps helps you maneuver these changes by making it easy to update your digital guides. The knowledge ops platform allows you to set certification reminders to optimize your guides, ensuring they are accurate.
When you adopt ScreenSteps and the Find & Follow Framework, your company is prepared for future personnel changes. It doesn’t matter whether employees quit or retire — you already have all company knowledge captured and readily accessible in your knowledge ops platform.
Additional Resource
Watch this 3-minute video for four tips on how to preserve that knowledge before it's too late.
