ScreenSteps Browser Extension

Integrate your ScreenSteps platform with any web application

Access your ScreenSteps digital guides from any website page or application.

See the browser extension + more in action with our pre-recorded demo videos

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ScreenSteps Browser Extension Recommendations

Receive recommendations for relevant articles

The browser extension uses context-sensitive help to identify the website in which you are working. The browser extension shows you relevant articles for the current web page, tab, record types, and more defined context before you even need to type anything in the search bar.

ScreenSteps Browser Extension Recommendations
ScreenSteps Browser Extension Search

Perform search inquiries within the browser extension

No need to toggle back and forth between website tabs to search for answers. Open the browser extension, type a question into the search bar, see results, and follow a guide all within the browser extension.

ScreenSteps Browser Extension Search
ScreenSteps Browser Extension Bookmarks

Bookmark articles and procedures for faster access

For frequently used articles and procedures, employees can bookmark the digital guide. This allows users to personalize their stored articles so they can access the answers they need even faster.

ScreenSteps Browser Extension Bookmarks
ScreenSteps Browser Extension

Read and acknowledge Notifications within the browser extension

Deliver messages faster to employees. When administrators send important Announcements and Notifications, end-users can view those messages and acknowledge them within the browser extension. 

ScreenSteps Browser Extension
Follow steps in the ScreenSteps browser extension

Access the browser extension with any web-based application or website

The browser extension is compatible with any web-based application or website once you download the plugin. That means wherever you work on the internet, you can have answers within the same window.

Follow steps in the ScreenSteps browser extension

What our customers are saying

“The contextual help shows up as a little bell on the right-hand side of an employee's browser window. Employees love it.”

Owen Hutchins
Change Management Consultant

FAQs

What browsers are supported?

Can this be used for customers AND employees?

Is this difficult to set up?

Can you include video?

How do you know your context-sensitive help content is working?

Will the browser extension work with Single Sign-on?

Discover features that make a Knowledge Ops Platform different than traditional knowledge management tools

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Deliver the most relevant answers to your employees in the moment they need them

Help employees find answers faster with a knowledge ops platform that delivers answers where they are working.

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