Decision Trees

Clarify complex procedures with clear step-by-step directions

Build interactive decision trees in minutes that guide
your employees through every twist and turn of a procedure.

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Decision Trees

Provide answers for every variable with custom if-then paths

Account for every outcome with decision trees built for complex procedures. Provide clear step-by-step instructions that handle every if-then scenario, helping users handle tasks on their own even when it’s their first time encountering a scenario.

Decision Trees
removing memorization with digital guides

Remove memorization from the equation

Stop relying on memorization. With decision trees, your employees don’t need to remember every click. Your decision tree walks them through every variable, preventing mistakes from forgotten steps and saving employees time.

removing memorization with digital guides
Employee working independently

Reduce repeat questions by empowering employees to work independently

When you have trusted decision trees, employees turn less to your supervisors for answers. Instead, they are more confident to handle even your most complex procedures on their own. This frees up your supervisors’ time for more high-level projects.

Employee working independently
Screenshot in digital guide

Make guides scannable with integrated screenshots and other visual elements

Don’t just tell employees what to do — show them how to do it. Lead employees through the clicks by incorporating annotated screenshots, videos, pop–up links, foldable sections, and more in your digital guides. 

Screenshot in digital guide

What ScreenSteps customers are saying

“This platform has been a real game-changer in transforming the way we create and transfer knowledge. It's helped us grow employee expertise and create a remarkable member experience.”

Alaska Delaire
Information Technology Support Specialist, connectFirst Credit Union

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“We were able to foster a smoother transition for our association to the Fiserv DNA Loan Servicing Account System due to the implementation of the ScreenSteps platform.”

Carrie Casto
Director of Project Management, Farm Credit of the Virginias

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“The customer care team LOVES these digital guides. They've told me how much ScreenSteps has helped them do their job.”

Lori Bright
Training & Development Manager

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FAQs

How do you create decision trees?

Do you have decision trees in flowchart format?

Are all article types included in all plans?

Do I have to pay for the different types of articles separately?

Can you help design decision trees?

Discover features that make a Knowledge Ops Platform different than traditional knowledge management tools

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Clarify AI

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Clarify AI
Interactive Checklists

Interactive Checklists

Build interactive checklists that expand and collapse to meet employees at their skill level.

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Interactive Checklists
Browser Extension

Browser Extension

Integrate your Knowledge Ops Platform with every web-based application, giving your employees answers wherever they work.

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Browser Extension
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Discover more about what makes a Knowledge Ops Platform different (and better)

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Turn every employee into an expert

Give your employees the confidence to handle every procedure independently while saving time in the process.

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Turn every employee into an expert with a Knowledge Ops Platform

Give your employees the confidence to handle every procedure independently while saving time in the process.

Schedule a ScreenSteps Demo icon-arrow-right-2